"Relaxed and friendly atmosphere where nothing is too much trouble. Extremely happy with the service / support LB receives."
   
Julia Evans
Social worker LB Burlington Villa.
 

"We're very happy, now that DK is at Sutton house, primarily because we can see that he's very happy there and we're confident that he's being well looked after. He gets a lot more variety and stimulus at Sutton House. It's actually hard to imagine DK being neglected or un happy there "

MR Kemp
Service Users Father

 
" I have been working for MGB Care Services Ltd for over 3 years now. I progressed from being a Care Assistant to Manager. I have been given the opportunity to attend various training sessions, to complete NVQ3 and NVQ4 in Leadership and Management and to work alongside very experienced staff team and management.  To further develop my skills and understanding of different client groups I have worked at a few homes within MGB Care Services Ltd including Burlington Villa, Ash Villa, Cherry Tree Lodge and Sutton House. I also became a Autism Training Instructor and I enjoy delivering the training.

The part I like the most about my job is making changes to our service user’s life, having the opportunity to watch our service users progressing, becoming more confident, developing their skills and being content on day to day basis.

I appreciate that all members of staff are trained in Person Centred Approaches and Proact Scipr which enables all staff members to understand the philosophy of treating all service users as individuals. The Directors and Senior Management Team are very supportive and are always there when needed"
  

Justyna Pawlaczyk
Acting Manager
Sutton House

“Its pleasant coming here, an excellent staff team and leadership, a consistent approach & a happy home”
  

Sally Smith
Physiotherapist
 

"The Staff at Ash Villa are very welcoming and the way they interact with the residents is commendable. They enable the residents to live a fuller life as possible. I have been made very welcome and offered maximum support whilst here. I am sad to leave and hope i may return in the future either as bank staff or as a visitor. Thanks to everyone, but a massive thank you to Naden (director) and Manoj (Ashvilla manager)"

Suellen Cocks
Student nurse
University of Nottingham

 " I started working for MGB in 2008 as a driver and care assistant at Greenwood Lodge.

I enjoyed the care side more and I moved to Burlington Villa as a support worker building good relationships with the service users. From there I did many training sessions for example Autism, Aspergers, Epilepsy, First Aid, Role and History of Care and lots more to help me develop my role. In 2010 I moved to Sutton House as a support worker and then was given the chance to become a team leader. Again I received helpful training including Proact Scip, 3 days First Aid Course, Fire Marshall, Advanced Medication, Food Hygiene level 2. I have completed NVQ 2 and 3 in Health and Social Care. I enjoy being a team Leader at Sutton House and building good relationship with all service users. I like organising activities and supporting residents within various outings. I enjoy working at Sutton House as we have a very good structured team and management. The company is also giving support when needed"

Paul Wardle
Team leader
Sutton House


“As always, it is great to see our son so happy and settled"
 
Service user’s parents - Burlington Villa

"Hi Adam,

Following the COSHH training today, I just wanted to thank you and the rest of the team for the hospitality and making me feel so welcome. 
I will ensure you have any updates that might affect your service in November, please do not hesitate to contact me if you have any question or queries I may be able to help you with.

Many Thanks"  

(Email sent to Adam Greenwood Heathfield Gardens)

Linda Britain 
Director
   Trinitas Consultancy 
 

“Staff are always helpful and polite. Atmosphere calm, friendly and relaxed. Always a pleasure to visit”.
  
Val Varnam
Social Worker 

“ Very co-orperative staff on home visit, congratulation” 
   
Dr Altaf.

 “Very pleased with the service and care taken by the staff, the staff are very friendly.” 

Sam Sangha Service Users family member 


“ Sheila very helpful, residents seem happy and staff active”
  
Chris Bagguley
Social worker.

 " Very dedicated team looking after the residents, the manager Manoj and his staff work very well with our practice "

Dr P Singh
GP
  
 “As a former employer of MGB Care Services of which I worked 12 years up until retirement, these were 12 of the happiest years of my working life. From the cleaner up to the managing directors, everyone was good to work with, approachable, pleasant and there was always a really good atmosphere. Heathfield Gardens is very homely and the lads are very well cared for, well turned out, good home cooked foods, plenty of outings of which are at the lads requests”

Margeret Barber 
Retired Support worker - Heathfield Gardens 

" My name is James and I have been living at Sutton House for nearly 2 years. I like Sutton House because is close to bus station and I enjoy trip to Nottingham, Derby and Mansfield. I have my own bus pass.

Staff looks smart and make me feel confident when I am out.

I like going to college and I have completed Shabby Chic Course and Cooking Classes. I keep certificates in my bedroom. I also go To Riley and play snooker there.  

I like my key worker Paul who gives me good shave and make sure my bedroom looks nice and tidy. I really like food at Sutton House and I can choose what I want to eat. 

I love game room where I can play Wii and Play station. When I want to be on my own I go to my bedroom or to quiet lounge when I watch TV or DVD. I feel safe "

James Walker 
Service User
Sutton House

 
" The staff at Ash villa continue to give good quality care to the residents, who enjoy various activities & outings, holidays, shopping trips, parties, birthdays and other special occasions. They can also attend MGB's day centre if they wish too.

Ash villa is kept clean and well tented, Sue is a great cook and caters for the residents dietry needs, a close watch is kept on their health and weight.

Residents families are made welcome when visiting and when it is not possible to visit the staff arange for the residents to visit their families "

Shirley Cassidy
Mother of Service user at Ash Villa